itudominoPrivacy Policy

This page describes what we collect when you use itudomino and how we keep that data protected. We collect personal information—your name, email, phone number, identity documents, and payment details—only to verify your account, process deposits and withdrawals, and comply with anti-money-laundering regulations. We store this information securely using encryption and access controls, and we restrict access to authorized staff only.

Our approach to your data is straightforward: we collect only what we need to operate our service fairly and legally, we keep it secure, and we do not share it with third parties except where necessary for payment processing or legal compliance. We respect your privacy and explain our practices transparently in this policy.

If you have questions about how we handle your data, contact our English-language support team during business hours.

What Data We Collect on itudomino

When you register an account on itudomino, we collect basic information: your legal name, date of birth, email address, and phone number. This information is mandatory to create your account and verify your identity. We require government-issued identification documents (national ID, passport, or driver's license) and proof-of-residence documentation to comply with Know-Your-Customer (KYC) regulations. These documents are uploaded to our secure system and reviewed by our compliance team during standard business hours.

We also collect financial information: your payment method details (e-wallet accounts, bank account numbers) and transaction history. This data is necessary to process your deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. We do not store credit card numbers or full bank credentials; payment processors handle sensitive financial data directly. We collect gameplay data—which games you play, your session history, tournament participation, and account balance—to operate our slot tournaments and provide account statements.

How We Use Your Data on itudomino

We use your identity documents and personal information to verify your account during registration. Our compliance team cross-checks your information against sanctions lists and verifies that you are not located in a jurisdiction where our services are prohibited. We use your payment information to process deposits and withdrawals, communicating with payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment operators) as necessary to complete transactions.

We use your gameplay data to calculate tournament leaderboards, track your account balance, and generate your account statements. We retain your email and phone number to send you account notifications—verification confirmations, withdrawal status updates, and security alerts. We may contact you during standard business hours if your account triggers compliance review or if we need to clarify your documentation.

Identity verification

We use your documents and personal data to verify your legal identity and prevent fraud during account registration.

Payment processing

We share payment details with e-wallet and bank operators only to process your deposits and withdrawals.

Compliance reporting

We may share aggregated or anonymized data with regulators where required by law.

Account operation

We use gameplay and balance data to maintain your account, process tournaments, and generate statements.

Data Storage and Security on itudomino

We store your personal information on encrypted servers, and we restrict access to authorized compliance, finance, and support staff only. Our servers may sit outside your jurisdiction; by opening an itudomino account, you consent to storage of your data outside your home country. We use industry-standard encryption protocols (HTTPS) for data in transit and encryption at rest for stored data. We maintain access logs and audit our data systems regularly to detect unauthorized access attempts.

Your password is never stored in plain text. We hash passwords using strong cryptographic algorithms, so even our administrators cannot retrieve your password. If you forget your password, you reset it using a secure email recovery flow. We recommend enabling two-factor authentication (2FA) on your account settings for additional security. If you suspect unauthorized access, contact our support team immediately in English, and we will investigate and reset your account if necessary.

Third-Party Access and Data Sharing on itudomino

We do not sell your personal information to third parties. We may share specific data with payment processors (e-wallet operators and banks) only to facilitate your deposit and withdrawal requests. These processors handle payment data according to their own privacy policies and security standards. We may share aggregated or anonymized data with regulators or law-enforcement agencies only where required by applicable law.

Our support team, available in English, may access your account data during business hours to resolve disputes, investigate complaints, or process account-recovery requests. Our finance team accesses payment and transaction data to review withdrawals and detect fraud. All staff members are bound by confidentiality agreements and trained in data-protection practices.

Your Rights and Data Control on itudomino

You have the right to request access to your personal data held by itudomino. Contact our support team in English, and we will provide a summary of the data we store about you. You may request correction of inaccurate personal information—for example, if your registered name or email address is incorrect, we will update it. You may request deletion of your account and associated data, subject to legal retention requirements. If we are required to retain your data for anti-money-laundering compliance or dispute resolution, we will retain it for the legally mandated period, then delete it.

You may opt out of non-essential communications (such as promotional emails about new tournaments) by adjusting your notification preferences in your account settings. However, we will continue to send essential account notifications (verification confirmations, withdrawal status updates, security alerts) as long as your account is active.

Cookies and Tracking on itudomino

We use session cookies to maintain your login state and store your account preferences on itudomino. These cookies expire when you close your browser. We do not use marketing cookies or third-party tracking pixels to profile your behavior outside our platform. Our analytics system collects anonymous aggregate data—such as total page views or regional traffic patterns—but does not track individual user behavior or link analytics data to your personal account information.

Data Retention and Account Closure on itudomino

We retain your account data for as long as your itudomino account is active. If you close your account, we retain your transaction history, account statements, and identity documents for seven years to comply with financial-reporting and anti-money-laundering regulations. After the retention period expires, we securely delete your data. You may request account closure by contacting our support team in English during business hours.

Jurisdiction and Data Protection Laws on itudomino

itudomino operates under the principle that our services are available only where local law permits. Our data-handling practices comply with applicable privacy laws in the jurisdictions where we operate. If you are in Jakarta, Surabaya, Bandung, Medan, Semarang, or other Indonesian regions, you should be aware that our servers may store your data outside Indonesia. By opening an account on itudomino, you consent to this cross-border data transfer and acknowledge that your data may be subject to different legal protections than your home jurisdiction provides.

If you have a privacy complaint that we cannot resolve internally, you may escalate your complaint to your local data-protection authority or privacy regulator. We cooperate with regulatory inquiries and provide information as required by law.

Contact Us About Privacy on itudomino

If you have questions about our privacy practices, wish to access or correct your personal data, or believe we have mishandled your information, contact our English-language support team during business hours. We review all privacy inquiries and respond within standard business timeframes. Our Terms of Service and Legal Notice provide additional information about our service policies and compliance practices.

• We collect only identity, contact, payment, and gameplay data necessary to operate your itudomino account and comply with regulations.
• We store all data using encryption, and we restrict access to authorized staff only.
• We do not sell your data to third parties; we share it only with payment processors and regulators as required.
• You have the right to access, correct, or request deletion of your personal data held by itudomino.
• Your data may be stored outside your jurisdiction; by opening an account, you consent to cross-border data transfer.
• We retain account data for seven years after account closure to comply with financial regulations, then securely delete it.

Our Privacy Commitment to itudomino Members

We at itudomino take your privacy seriously and operate transparently about how we collect, use, and protect your personal information. We collect only what we need, we keep it secure, and we do not share it with third parties except where necessary for payment processing or legal compliance. Our support team, available in English during business hours, can answer any questions about your data or our privacy practices.

We recognize that trust is essential to our relationship with you. By explaining our data practices clearly and implementing strong security controls, we aim to give you confidence that your account information on itudomino is handled fairly and responsibly. If you ever have concerns about how we handle your data, reach out to our support team, and we will address your inquiry promptly.

This privacy policy may be updated from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes via email to your registered address. Your continued use of itudomino after such notification constitutes acceptance of the updated policy. We recommend reviewing this document periodically to stay informed of any changes to our practices.